TS & CS
ABOUT THESE TERMS AND CONDITIONS
This website and images are owned by Cupcakes in Camden
By accessing, browsing or using this website, you agree to all terms and conditions.
All prices quoted, unless otherwise stated, are inclusive of GST. C in C has the right to alter pricing at anytime subject to associated increased costs from suppliers and ingredients. This will not be the case for projects already booked in with full payment or a deposit.
In the event a customer is entitled to a refund, the refund will be made to the original credit card or direct deposit account.
C in C Kitchen accept payment by direct bank deposit and credit card for online payments.
When providing your credit or debit card details you are agreeing that you are authorised to use that card and it must have sufficient available funds to cover your charges.
REFUNDS, CANCELLATIONS AND RETURNS
Any dissatisfaction with C in C Kitchen baking must be communicated to C in C within 3 working days by emailing
C in C Kitchen do not refund for change of mind. However sometimes events, circumstances and numbers change, we are happy to bake alternate products given enough notice and at our discretion. All event deposits are 50% of your event spend and are a NON REFUNDABLE deposit. This also applies to events that maybe cancelled due to any restrictions placed by COVID -19. Only in extreme circumstances and with sufficient notice are we able to liaise with you on a suitable solution which may include using your credit for another event at a later date and we are always happy to work with you to achieve an agreed solution.
A Wedding Deposit which is a min of 50% of your total wedding spend is a NON REFUNDABLE deposit. Only in extreme circumstances and with sufficient notice are we able to liaise with you on a suitable solution which may include using your credit for another wedding story at a later date and we are always happy to work with you to achieve an agreed solution.
C in C Kitchen ensures that all products leave with the customer in a safe manner ( cake box or cake tub) and that they travel in the best place in your car. Once you leave C in C it is then your responsibility to care for your cakes by having air con and getting them to a safe place within the shortest time possible. It is not advised that you make stops and that you consider leaving cake pick up as your final stop before heading home or to your event venue. There is a blue cake care card attached to each order with best care practices for your cakes.
STORAGE AND SHELF LIFE
C in C suggests leaving your products in their cake boxes in a cool dry place until display or serving. Being freshly baked on the day it is advised that you enjoy your baked goods fresh on the day. Most baked goods will last up to three days if they are kept in an airtight container in a cool dry place. It is not advised that you leave cakes and bakes in the fridge for long periods of time. The cakes will go heard and they should always be enjoyed at room temp.